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Executive Advisory Board Member

› John Harlow’s retail leadership experience spans 3 decades having served as a Private Equity portfolio company Chief Executive Officer for 10 years and as Chief Operating Officer at 3 publicly traded retailers. His industry credentials include: strategic growth, corporate restructuring, enterprise transformation, and merger and integration initiatives across all retail sectors.  John’s background includes a decade of management consulting experience partnering with retailers in significant strategic positioning, operating initiatives, restructuring and enterprise-wide transformation work as a Managing Director / Principal at two Big 4 consulting firms. John serves on the Technology Council.

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VIPER has created a proven, proprietary Enterprise Acceleration (EA) methodology - which gathers data from throughout the retailer client’s enterprise; then feeds this data into our NV® AI system, leveraging Machine Learning to identify leading performance indicators and predictive models. These models isolate and quantify systemic problems, operational deficiencies, breakdowns in training, and/or execution failures which lead to gaps between business expectations and actual outcomes. Throughout the engagement, VIPER does the heavy lifting; partnering with the client throughout the engagement to determine the root causes of these issues, and to implement best practice solutions. The result is a return of 1%-3% of yearly revenue delivered to bottom line of the P&L.  VIPER’s profit improvements are measurable and isolatable from other company initiatives.

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