skip to Main Content

Morale in the Time of COVID-19

  By Ernie Deyle 4 minute read   The attached article (click) should be read by every CEO in retail… given the events of 2020, the destruction of small business, and the 50 million people that have lost their jobs.…

Read More


VIPER Thought Leadership Series #7   By Johnny Custer Ernie Deyle and Monica Woo   Five minute read   Most retailers are fighting for survival during the COVID-19 crisis. Now, more than ever, retailers must bolster cashflow by eliminating operational…

Read More


VIPER THOUGHT LEADERSHIP #5   By Matthew Gutermuth, D.G. Hague and Monica Woo Five minute read For omni-channel retailers, curbside pickup of online orders, like direct delivery, is a mandatory service to address the consumers’ shift to online shopping during…

Read More


VIPER THOUGHT LEADERSHIP #4 “OMNI-CHANNEL REGENERATION” By Sarah Palisi Chapin, Matthew Gutermuth, D.G. Hague and Monica Woo Eight minute read Many venerable retail banners are collapsing under the economic turmoil triggered by the pandemic. The retailers that have successfully managed…

Read More


By Diane Ellis and Monica Woo Seven Minute Read States and cities are gradually reopening amidst volatility of COVID-19, a faltering economy and reduced consumer confidence. In reopening physical stores, Apparel & Footwear (“A&F”) retailers not only need to navigate…

Read More

Conquer Your Data

Prioritize Your Labor

Maximize Your Profit

Visit us

1365 N. Scottsdale Rd
Suite 160
Scottsdale, AZ 85257



VIPER has created a proven, proprietary Enterprise Acceleration (EA) methodology - which gathers data from throughout the retailer client’s enterprise; then feeds this data into our NV® AI system, leveraging Machine Learning to identify leading performance indicators and predictive models. These models isolate and quantify systemic problems, operational deficiencies, breakdowns in training, and/or execution failures which lead to gaps between business expectations and actual outcomes. Throughout the engagement, VIPER does the heavy lifting; partnering with the client throughout the engagement to determine the root causes of these issues, and to implement best practice solutions. The result is a return of 1%-3% of yearly revenue delivered to bottom line of the P&L.  VIPER’s profit improvements are measurable and isolatable from other company initiatives.

© Copyright VIPER EA 2024 - All rights reserved › Web Design: Meridian